Wallbox Website

Wallbox is dedicated to changing the way the world uses energy creating advanced electric vehicle charging and energy management systems that redefine users’ relationship to the grid.

Wallbox goes beyond expected electric vehicle charging to give users the power to control their consumption, save money, and live more sustainably offering a complete portfolio of charging and energy management solutions for residential, business and public use.

I belong to eCommerce Strategy Team working directly to supply the website’s needs for 23 countries. My daily work includes:

– Define user flows (Miró)
– Define user personas by country (we have 23 online stores)
– Identify pain points and create proposals to give the user a smother path and an easier way to shop
– Create AB tests experiments an analyse results (AB Tasty)
– Measure pages using heat maps (Hotjar)
– Create wireframes base in data, been part of the design process and supervise development (Adobe XD and Figma)
– Lead cross company projects involving marketing, design, installations, product team, sales and / or other departments (Jira)

SOME PROJECTS

New Shop + PDPs

  • Presence of product filters
  • Stories to give more information and avoid bounce rate
  • Configurable products
  • Home and Business Solutions
Old Shop
Old Shop
New Shop
New Shop

User Flow

Track my order and Return Process

  • To know the order status
  • Oriented for two type of users: Registered and the ones that have bought as guests

User Flow

UX Research and User’s Flow

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